Proper project management can boost employee satisfaction in several ways in a small business:
Clarity of roles and responsibilities
Clear delineation of roles and responsibilities is a hallmark of proper project management. Role clarity helps team members understand what is expected of them and each other, reduces confusion, and minimizes the risk of conflicts arising due to misunderstandings. Employees with clear responsibilities feel more in control and less stressed.
Collaboration and teamwork
Project management involves team-wide collaboration and teamwork. Working together towards a common goal can make employees feel more connected to their colleagues. Employees having this sense of community and belonging has been proven to significantly increase productivity and engagement and lengthen the amount of time employees stay with a company.
Effective project management requires clear and open communication. When employees are kept informed about project progress, challenges, and achievements, they feel involved in the project and valued as team members. Clear communication can also help avoid misunderstandings and confusion, which can reduce tension and increase peace among employees.
Recognition and feedback
When responsibilities are clearly defined, leaders and team members alike are provided more opportunities to recognize and reward each other for their contributions which can help boost employee morale. When employees feel appreciated and valued for their efforts, they are more likely to be motivated and engaged in their work.
Proper project management can help reduce employee stress significantly by providing clear goals, timelines, and priorities. When employees are clear about what they need to do and when, they can better manage their time and workload, leaving them more in control of their work and less overwhelmed.
In summary, effective project management can boost employee satisfaction in a small business by providing clarity of roles and responsibilities, promoting collaboration and teamwork, prompting clear communication, providing recognition and feedback, and reducing stress levels. When employees have a clear understanding of their responsibilities and feel supported, they are more likely to be productive and contribute to the success of the business.
Reference: Kataria, A., Garg, P., & Rastogi, R. (2021). Happiness at work and employee performance: A meta-analytic review. Journal of Business and Psychology, 36(4), 525-549.